Return Policy

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We know you’ll love Orivo™ — but if it isn’t for you, we make refunds easy. Just get in touch and we’ll get it sorted.

How to start a refund

  • To request a refund, contact our support team through our Contact page.
  • Refunds must be initiated within 90 days of receiving your order, backed by our 90-day money-back guarantee.
  • If your order arrives damaged, email us a photo of the item and its packaging and we’ll send you a replacement.
  • Refunds are credited to your original payment method. Please allow up to 7 days for your refund to be processed once approved.
  • Please allow for delivery delays during peak periods.

Questions before you buy? Reach us through our Contact page.

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