Return Policy
We know you’ll love Orivo™ — but if it isn’t for you, we make refunds easy. Just get in touch and we’ll get it sorted.
How to start a refund
- To request a refund, contact our support team through our Contact page.
- Refunds must be initiated within 90 days of receiving your order, backed by our 90-day money-back guarantee.
- If your order arrives damaged, email us a photo of the item and its packaging and we’ll send you a replacement.
- Refunds are credited to your original payment method. Please allow up to 7 days for your refund to be processed once approved.
- Please allow for delivery delays during peak periods.
Questions before you buy? Reach us through our Contact page.